• Locations
    • Remote
    • United States
  • Date Posted
  • Jun. 28, 2021
  • Function
  • Product Management
  • Sector
  • Business Applications

Ready to be a Titan?

ServiceTitan’s Channel Manager, Direct Mail is a highly-visible, self-starter to ensure the efficient and predictable growth of the ServiceTitan business. S/he will serve as an internal resource and trusted advisor to identify and launch key initiatives that will drive success for the marketing and sales teams. The ideal candidate has strong core skills in direct mail acquisition strategy, collaboration, communication, and data analysis to consistently achieve lead targets. We are looking for a candidate who is highly motivated and self-driven, and has deep expertise in the Direct Mail ecosystem.

ServiceTitan’s Channel Manager, Direct Mail is a highly-visible, self-starter to ensure the efficient and predictable growth of the ServiceTitan business. S/he will serve as an internal resource and trusted advisor to identify and launch key initiatives that will drive success for the marketing and sales teams. The ideal candidate has strong core skills in direct mail acquisition strategy, collaboration, communication, and data analysis to consistently achieve lead targets. We are looking for a candidate who is highly motivated and self-driven, and has deep expertise in the Direct Mail ecosystem.

What you’ll do:

  • Lead the end-to-end strategy, planning, and execution of all direct mail campaigns with a keen attention to the latest in direct mail technology.
  • Work cross-functionally to lead creative direction, leveraging relevant messaging to target segments.
  • Leverage CRM data to build a world class direct mail remarketing journey.
  • Partner with channel managers to achieve an integrated direct mail approach.
  • Evaluate emerging technologies, vendors and industry innovations and provide recommendations for adoption where necessary.
  • Grow new logos by aggressively driving high quality conversions.
  • Effectively test, track, and report on direct mail tactics with a plan for optimization and a strong understanding of KPIs.

What you’ll bring:

  • 2-5 years managing and executing direct mail marketing campaigns
  • Experience in building a direct mail marketing campaign from scratch for a customer acquisition focused company.
  • Highly analytical approach to driving direct customer acquisition with strong experience in online analytics tools.
  • Ability to prioritize and drive results with a high sense of urgency.
  • Thrive in a fast-paced, dynamic environment with a high capacity to handle tight deadlines
  • Strong interpersonal skills that encourage team partnership, promote enthusiasm and foster strategic thinking

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.

Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.