Enterprise Sales Engineer


  • Locations
    • Glendale, CA
    • United States
    • Remote
  • Date Posted
  • 21 Apr 2021
  • Function
  • Sales
  • Sector
  • Business Applications

ServiceTitan’s Sales team plays a critical role in showing potential customers the value our software can deliver to their respective business. This is not a one-person feat - it takes an extraordinary team with our Sales Engineering team being a vital component.

We are looking to bring on a talented Enterprise Sales Engineer (SE) who can help ServiceTitan acquire new enterprise customers by utilizing a harmonic blend of sales skills, technical software expertise, and deep understanding of our customers’ business processes.

Candidates who will be successful in this role must be able to distill complex information and concepts into simple to understand and practical business context for the prospect in both an empathetic and articulate manner. With strong presentation skills, this person must also be able to communicate effectively, written and verbally, to clearly articulate best solutions for our prospects to bring them onboard with ServiceTitan.

This opportunity is open to remote hires.

What You’ll Do:

  • Support sales efforts for complex purchasing cycles with enterprise accounts by leading technical product demonstrations to C-Suite executives during client-facing meetings and calls
  • Educate customers on the product and help close business by marrying technical expertise, product knowledge, and industry knowledge with sales acumen
  • Articulate and demonstrate the value in ServiceTitan’s product to prospects while addressing comparisons to competitors and potential customer objections
  • Create and present creative solutions to complex workflows based upon deep understanding of prospect’s business processes and workflows
  • Understand the company’s Product Roadmap and speak eloquently about upcoming releases and impact to the business owner
  • Enhance and maintain industry-specific demo environments and scripts for use by internal teams
  • Respond to functional and technical elements of RFIs/RFPs
  • Represent the product to customers and at field events such as conferences, seminars, etc.

What You’ll Bring:

  • 4+ years of experience in a sales engineering role
  • A proven track record of success within or assisting the Sales organization
  • Technical savviness to creatively solution for complex business workflows
  • Strong communication skills to work effectively with a diverse group of people including C-Suite executives
  • Sense of curiosity to continuously learn and be able to apply these learnings into your day to day
  • Natural ability to think and act proactively to address roadblocks and issues
  • Familiarity with Accounting concepts + API’s / Integrations concepts a plus

Ability to travel up to 50% of the year (ServiceTitan is following best travel practices as shared by the CDC therefore travel at the moment is limited to less than 10%)

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

  • 1. Work/Life Balance: flexible work schedule, flexible PTO
  • 2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
  • 3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
  • 4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.