People Business Partner

Who we are? Silverfin is a cutting-edge cloud software solution built by accountants, for accountants. Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work. Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance. In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry. Today, Silverfin is trusted by over 930 firms across 16 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore. Headquartered in Ghent, with offices in London, Luxembourg, and Gouda (NL), we’re a team of over 180 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting. How would you support our success? Your role At Silverfin, our people are at the heart of everything we do. As a Senior People Business Partner, you will play a pivotal role in shaping and delivering our people strategy. Partnering with leaders and managers across the organisation, you’ll provide strategic guidance and hands-on support to drive employee engagement, development, and retention. This is a dynamic role that requires deep HR expertise, a strong understanding of organisational culture, and the ability to influence and inspire at all levels. Based in the UK, this role will involve close collaboration with managers not only in the UK but also across our international offices in Belgium, the Netherlands, Luxembourg, and with our remote teams. You will be part of an international People team and will have the opportunity to influence and support leaders across multiple locations. At Silverfin, we place high value on maintaining a strong office culture, and as such, we expect this role to be office-based for at least two days per week, with a focus on being present on Tuesdays, Wednesdays, and Thursdays. You will take ownership of key HR initiatives, ensuring they align with business goals and reflect Silverfin’s values. By working closely with our People Team and leadership, you’ll help create an environment where every employee can thrive, perform, and grow. From coaching managers to improving people management capabilities to leading impactful projects, you’ll contribute to building a high-performing and inclusive culture. In this role, you will work closely with the Senior People Partner based in Belgium and report directly to the Head of People, ensuring alignment with both local and international people strategies. What would success look like? Your performance & accountability Success in this role means driving a culture where we don’t settle for good but aim for great—a workplace where everyone feels valued and empowered. We’ll measure our impact through key indicators like employee engagement, diversity and inclusion, and leadership effectiveness, not just to meet benchmarks but to ensure we’re truly creating a great place to work for all.

Your responsibilities

• Strategic Partnership: Serve as a trusted advisor to managers, offering expert guidance on people strategy, organisational design, and workforce planning. Build strong, collaborative relationships to drive morale, boost productivity, and enhance employee retention, while proactively identifying opportunities and addressing challenges.
• Employee Lifecycle Management: Guide and support managers throughout the employee journey, from onboarding to offboarding. Champion performance management and talent development practices while coaching managers to strengthen their leadership capabilities. At Silverfin, we believe that empowering leaders to become the best versions of themselves is integral to our strategy for building the company’s success.
• Talent & Performance Management: Cultivate a culture of feedback and professional growth. Oversee biannual performance review cycles to ensure a structured, effective approach to employee development. Deliver tailored training for people managers to enhance their ability to provide constructive feedback and hold meaningful career conversations. Promote the use of tools like the Career Wizard to encourage employees to actively plan and advance their career paths.
• Diversity, Equity, and Inclusion (DEI): Embed DEI principles into all aspects of the employee experience. Lead initiatives thatpromote awareness, ensure inclusivity, and align people processes with best practices, creating an environment where every employee feels respected and empowered.
• Compensation & Benefits: Provide managers with strategic advice on compensation matters, including salary reviews, bonuses, and benefits. Collaborate with the C&B manager to refine frameworks that balance employee satisfaction with business goals.
• Culture & Engagement: Champion initiatives to strengthen organisational culture and drive employee engagement. Leverage tools such as surveys to gather feedback, analyse trends, and deliver actionable insights that inspire positive change.
• Cross-Functional Collaboration: Partner with People, Finance, and other teams to streamline processes and enhance the employee experience. Work closely with managers to align workforce solutions with current and future business priorities, ensuring a cohesive and effective approach.

Experience and Qualifications

• +5yr as a HR professional in a scale-up or fast-paced environment, preferably within the Tech / Saas industry.
• Proven track record of leading People projects and initiatives that drive organisational impact.
• Demonstrated success in handling key HR functions, including talent acquisition, performance management, employee engagement, learning and development, and offboarding.
• Experienced in working in an international context: Working knowledge of employment laws, cultural nuances, and best practices across multiple countries, especially in regions where the company operates.
• Experience supporting distributed or remote teams.
• Strong ability to align HR initiatives with business goals in a dynamic, fast-paced environment.
• Proficiency in using HR analytics to inform decision-making and measure the impact of HR initiatives.
• Ability to translate data into actionable insights and strategies.
• Hands-on experience in promoting diversity, equity, and inclusion within the organisation and ensuring HR processes are inclusive.

Skills and knowledge

• Strong coaching and advisory skills to support and develop people managers.
• Expertise in DEI and a demonstrated ability to create inclusive policies and programs.
• Exceptional communication and influencing skills.
• Ability to lead and deliver cross-functional HR projects effectively.
• Demonstrate exceptional stakeholder management skills to balance diverse needs, build trust, and align people strategies with business objectives.
• Experience in driving organisational change and fostering a high-performance culture.
• High emotional intelligence (EQ) and the ability to navigate sensitive conversations.
• Strong problem-solving skills to navigate and resolve complex people challenges with confidence and care

Attitude and personality-related traits

• Excellent judgement, discretion, and ability to handle sensitive matters with care.
• Pragmatic, solution-oriented mindset with a proactive approach.
• Resilience and adaptability in a fast-paced, evolving environment.
• Thrive on autonomy and take initiative to drive impactful results.
• Act as an ambassador for the company, embodying the culture and living our values.

We care for you

• Be part of something bigger – Join a growing SaaS company that’s now proudly part of Visma, Europe’s leader in mission-critical cloud software.
• A connected team, wherever you are – Take part in regular team activities, retreats, and offsites to keep our culture thriving.
• Grow with us – Take advantage of career development opportunities and a personal training allowance to support your growth.
• Time to recharge – Enjoy our company-wide Wellbeing Days off each month (reviewed annually).
• Fair compensation – Receive a competitive rewards package with benefits tailored to your role.
• Flexibility with connection – We have a hybrid setup, with a minimum of two days a week in the office. However, we understand that life can be unpredictable, so we offer flexibility to accommodate unexpected events. Our offices in Belgium (Ghent), the UK (London – Old Street / Shoreditch), the Netherlands (Gouda), and Luxembourg provide great spaces to collaborate and connect.

How we work At Silverfin, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We're committed to elevating talent by creating an environment where we can all thrive together. We have a unique culture with our values ​​as the backbone: Who we are - Authentically human How we think - With a growth mindset How we act - Bravely, side by side How we win - By doing what we love At Silverfin we make our own way. We are constantly looking for new and innovative ways to move forward. Continuous learning and development is encouraged to support your personal and professional growth. At the same time, this opens up many new opportunities that allow our people to grow with Silverfin, and often faster than with other companies. So many ambitious team members have already found their way to a new challenge within Silverfin. We want you to reach your full potential. To get you there, we don't want to think in boxes and over-structure things. So your options are not limited to 1 team or 1 career track. Your talent, motivation and potential play a crucial role in evolving across the teams into new roles.