Team Lead Business Solutions

Silverfin is a cloud first solution that enables accountants to streamline significant parts of their workload and spend more time on value adding activities. Silverfin solves a very real problem: it automates a large chunk of the repetitive tasks that people working in financial services spend their time on and improves communication with their customers. Recognised as an industry leader, we have picked up many accolades, includingIn 2021 winning Deloitte Belgium’s Technology Fast 50 award for most sustainable growth - an award given to the company with the best percentage growth over the last four years. Our headquarters is in Gent Belgium, from where we have successfully launched activities in BeNeLux and the UK. From these offices, we’re serving a strongly growing client base, including the big 4, in 15 countries with 180+ colleagues. Since November 2023 we are proudly part of Visma - the European leader in mission-critical cloud software, enjoying the power of the Visma brand and resources whilst retaining business autonomy and go-to-market freedom. At Silverfin, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Based on research, people from underrepresented groups often don't apply for roles they don't feel they meet all the criteria for. We're committed to elevating talent by creating an environment where we can all thrive together. So if you think you have what it takes, but don't necessarily check every single box, please consider applying. We'd love to hear how you might contribute to our mission and our team.

Your role

• You are defining the vision for the further growth of your team and therefore also your department
• You apply your knowledge and expertise on a specific practice and use this to develop and grow the capability within your department
• You are a people leader and people developer. You are nurturing and growing a team to embrace new ways of working and are an advocate of change inspiring them to a sense of purpose
• You are providing leadership and are aligning team members towards a guiding set of principles to facilitate high quality extensible, maintainable and stable solutions.

Your responsibilities

• You spend an important part of your time working as a member* of a team
• You have an up-to-date vision regarding your area of expertise and you stay informed on industry trends
• You share your knowledge
• You establish and nurture sustainable working relationships across the business to make sure business solutions contributes in everything we do
• You stay informed on the last developments and trends related to working in agile mode, change management and coaching
• You promote the usage of frameworks like Scrum & Kanban and finetune its implementation based on the needs from your environment
Team development
• You are responsible for reaching the desired level of maturity of your team in terms of skills and knowledge
• You collaborate with members of the Business Solution Leadership team on initiatives which allow for the further growth of your department
• You take a lead role in the building of best practices in relation to the full lifecycle of business solutions on the Silverfin platform
• You advise, steer and report on improvements
Team management
• You support activities in relation to the hiring and retention of team members
• You are involved in resource planning for the teams within Business Solutions
• You are involved in resource planning for the different product areas in relation to Business Solutions
• You monitor the overall performance of your team (members) and make sure they contribute to the overall goals from Silverfin
• You contribute to industry-leading eNPS by fostering a positive team environment and addressing any issues that impact team satisfaction and engagement
• Promote cross-functional collaboration and communication between teams across the organisation
People development of your team members
• You put in place a culture of self-development by encouraging team members to develop themselves and by facilitating this
• You provide coaching and mentoring in terms of professional development (technical and content-related) but also in terms of personal development
• You identify top performance and take early action for underperformance
• You evaluate your team members

Skills and knowledge

• Knowledge of IT software development
• Knowledge of Accounting space
• Minimum 3 years of management experience, preferably with development teams
• People management & development skills (Coaching skills, Listening skills, Giving and asking for feedback, Empathy, etc..)
• Team leadership & management skills (Situational Leadership skills, Motivational skills, Change management skills, Proactiveness, Conflict Management, Decision taking, problem solving, etc..)
• Stakeholder management skills (Networking skills, Communication skills, etc...)
• Agile & Lean methodologies
• Experience in working closely with product teams to align technical solutions with business objectives is an advantage
• Excellent communication and interpersonal skills, with the ability to work effectively across different teams, levels and cultures
• Ability to work 3 days per week from London office
• Ability and desire to travel frequently to our HQ in Gent

Attitude and personality-related traits

• You are a role model in the development of your own capability across industry trends, technologies, methodologies and behaviours
• You inspire others and radiate energy and passion, motivating your team to achieve their best
• You are focused on collaboration and building strong relationships across teams
• You are curious and you always look out for innovation opportunities in your area of focus
• You are proactive and take initiative to drive progress, even in challenging situations
• You demonstrate emotional intelligence, showing self-awareness, empathy, and the ability to manage complex interpersonal dynamics
• You remain resilient under pressure, leading with confidence and calmness during times of uncertainty
• You take accountability for your actions and decisions, setting a strong example for your team
• You promote transparency and open communication, fostering a culture of trust within the team
• You value inclusivity, creating an environment where diverse perspectives are respected, and all team members feel heard
• You are adaptable, staying flexible and open to new ideas, embracing change
• You are eager to continuously learn, grow and tackle new challenges with enthusiasm and a positive mindset

Career progression & development At Silverfin we make our own way. We are constantly looking for new and innovative ways to move forward. Continuous learning and development is encouraged to support your personal and professional growth. At the same time, this opens up many new opportunities that allow our people to grow with Silverfin, and often faster than with other companies. So many ambitious team members have already found their way to a new challenge within Silverfin. We want you to reach your full potential. To get you there, we don't want to think in boxes and over-structure things. So your options are not limited to 1 team or 1 career track. Your talent, motivation and potential play a crucial role in evolving across the teams into new roles.