Product Insights Analyst

Squarespace

  • Location
    • New York
  • Date Posted
  • 21 Apr 2021
  • Function
  • Business Intelligence
  • Sector
  • Business Applications

We're looking for Product Insights Analysts to join the Products Analytics team to lead integrating data and insights into our product decisions. Working with Product Managers, you will guide product development with relevant insights based on analysis. You'll create data sets, design analysis, provide rigorous reporting and make recommendations based on this to help determine our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a passion for driving decisions based on data.

You will report to the Manager, Product Analytics and be based in our New York headquarters.

All Squarespace employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.

Responsibilities

  • You will work with Product, Engineering, and Design teams to understand project goals, determine measurements, monitor performance, and explore our customers
  • You'll partner with the Product team to become an expert in a specific product area, understanding requirements and building dashboards that answer common questions; enhance existing dashboards to increase impact, improving user experience and adoption, and measure the health of the business and provide visibility of our data to partners
  • You'll translate broad questions into plans for research and discovery, perform data exploration, and craft narratives from data insights for non-technical team members that caters to clear storytelling and applicable recommendations
  • Create all the technical implementations and documentation associated with the dashboards and work toward 100% accuracy
  • Champion best practice experimentation methodologies and analyze results

Qualifications

  • BS degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics
  • 4+ years of work experience in process execution, business intelligence, dashboarding, reporting, or data analysis
  • 1+ years of experience with Chartio, Looker, Tableau or comparable data visualization tools
  • 1+ years of experience manipulating large datasets using SQL
  • Love to get deep into the weeds with data and understand edge-cases and how to best represent them
  • Experience building relationships with teammates, and helping the team to make decisions at a variety of levels
  • Guide impact by thoughtfully solving open-ended problems

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world's most iconic businesses — to share their stories with the world. Squarespace's team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Benefits & perks

  • Health insurance with 100% premium covered for you and your dependent children
  • Flexible vacation & paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • Retirement benefits with employer match
  • Fertility and adoption benefits
  • Free lunch and snacks at all offices
  • Education reimbursement
  • Dog-friendly workplace in New York office
  • Commuter benefit in the form of reduced tax (Ireland) and pretax (US)

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.