General Manager

About Us

Tebi’s mission is to help restaurants evolve their business. The hospitality industry is suffering from oversubscription. A small business owner often requires 10+ subscriptions to run their business. Founded by technical alumni from Adyen, one of Europe's most successful fintech companies, Tebi is evolving the space by bringing all the required tools to run your business into one elegant solution, Tebi OS. By simplifying this, new levels of productivity and earning potential is unlocked and restaurants can focus on what they do best, serve their customers. If you thrive in a fast-paced, high-impact environment and love turning data into action, this is your chance to make a real difference at a Series-A company backed by Index Venture and other top investors.

About the Role

As the General Manager, you are the CEO of Tebi in your country. You are fully responsible for establishing, growing and maintaining the business in your country with full P&L control. Think of it as a startup within a startup. You will fuel the growth of Tebi by building and managing the team that will allow you to increase Tebi’s reach in the market and adding restaurants to the Tebi community. You will be making strategic and tactical decisions to allow Tebi to succeed in your market. This role combines business strategy, analytics, and operational execution to ensure we maximize the business, identify future business opportunities, and scale efficiently.

You will be a key strategic partner to Tebi’s executive team, working across teams such as Operations, Finance, Product, and Leadership to drive growth and operational excellence in your market. You will be an advocate for your market to ensure its priorities are flagged with product and engineering.

Responsibilities

• Own full country P&L, go-to-market strategy, and org design
• Owning and implementing the growth strategy for the UK, including launching new cities and territories, taking the country from 0-1, and then from 1-10.
• Recruit, develop, motivate and manage the team in the UK.
• Handle enterprise sales in your market.
• Act as an advocate for Tebi’s brand, representing our company's vision, values, and unique value proposition to potential partners.
• Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities.
• Develop and execute strategies to penetrate new markets, increase market share, and drive revenue growth.
• Build tools, provide geo insights, analysis, and reporting structures to surface insights, and recommend strategies and initiatives to cross-functional teams.
• Become a trusted subject matter expert within the hospitality community.
• Partner with Product to ensure local market needs are reflected in Tebi OS
• Build out local playbooks to scale customer acquisition and support
• Establish a new benchmark for operational excellence by proactively addressing operational bottlenecks and efficiently managing how we scale Tebi.

What You’ll Need

• 7+ years of experience in operations, consulting, banking, working at a startup, business development, or related experience
• Bachelor's degree in business, finance, engineering, or a related field (or equivalent work experience).
• MBA a plus
• Willingness to roll up your sleeves and do whatever it takes with a “Leave ego at the door” mentality
• Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
• Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders.

Benefits

• Start-up Equity
• Competitive Salary
• Lunch Provided in Office
• Team building events

Our Values

Build Globally, Execute Locally - We are on a path to evolve an entire industry. We build products globally and we execute our world class operations locally.

Manifest the Win - Changing the world never comes easy. It takes grit. We are playing a team sport and we know winning is a conscious decision.

Launch fast and iterate - We believe speed and pragmatism wins the day. We operate with an extreme sense of urgency without compromising on quality.

Truth Seeking - We believe in first principles. We get to the heart of a problem and then develop solutions.

Dutch Directness - We operate with sophisticated Dutch directness. Open, respectful, and to the point. We create an environment where anyone can say what needs to be said.

Evolve - We are in a constant state of change and growth. As a business, as individuals. We embrace change.

Owners, not renters - We are all shareholders in Tebi and we act like it. We are drivers, not passengers.

What is Restaurant Software?

Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.

From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.