• Location
    • Lisbon
  • Date Posted
  • Nov. 16, 2021
  • Function
  • Design & UI
  • Sector
  • Retail

Trouva is one of the fastest growing tech businesses in Europe (TNW Tech5), one of Wired Magazine's hottest European Startups and is 1st in the prestigious Startups 100 Index, ranking the UK’s best high growth startups.

A software-enabled marketplace, Trouva brings customers beautiful homewares from the best independent boutiques around the world. We’re building a different kind of e-commerce experience, driven by discovery and inspiration. Using cutting edge technology, Trouva harnesses the expertise of the best bricks-and-mortar shops from Shoreditch to Stockholm, and scales their offering online to connect with a global customer base seeking unique, hard-to-find homewares.

Backed by world-leading investors, we’re growing incredibly quickly and are looking for exceptional people to join the Trouva family. Get a feel for what we're about through our Instagram or vision page!

The opportunity

Trouva is hiring a Lead Designer to lead our Product and Brand Design team. The team works across both our consumer and back-office products that make the world’s best boutique’s goods available online through our website and our new iOS app. The role is based out of our Lisbon office though we’re open to partially remote; we think it’s important for the team to be able to come together once or twice a week.

This role is a blended management and hands-on design role. We expect about half of your time will be spent line-managing and mentoring other members of the team and the other half of your time to be spent working with the product manager and software engineers in your cross-functional squad.

  • A typical week might look like
  • Work with PMs to articulate the most pressing outcomes we need to deliver
  • Plan generative or evaluative research and analyse the results
  • Facilitate an ideation workshop to harness the whole team’s creativity. Then bring it all together into a coherent solution that can be prototyped and evaluated quickly
  • Create beautiful UI utilising our existing web design system where appropriate
  • Lead our regular design team critique sessions and guide the team to their best work
  • Present your work to stakeholders in the wider company
  • Communicate your designs to devs and then work with them to design practical solutions to implement
  • Work with other leaders in Product and Brand to set the design strategy for Trouva and ensure designers have everything they need to do great work.
  • Evangelise for design across the business such that all team members know why it is important and how they can support the designers (and vice versa!)

Requirements

Before we tell you about what we’re looking for, this is a lead level position so we do expect you to have good experience doing what we describe but, just to be clear, we don’t expect you to tick all of these boxes. If you’re a talented designer and leader who can knock this job out the park, then show us your portfolio! We’re especially keen to hear from people with diverse backgrounds.

  • You’ll be obsessed with typography, imagery, layout, and colour and how they can be used to tell a compelling story to our users
  • You can eloquently and persuasively articulate why you designed something the way you did and are equally comfortable explaining that rationale to senior management as you are to other designers and engineers
  • You’re intelligent, passionate about design, and endlessly curious. Your craving to learn new things is only outweighed by your urge to share your knowledge with others. You’re naturally observant and that awareness means you’re forever spotting ways to improve the world around you
  • You see yourself as a maker. You move quickly and are creative of course but you also have a healthy dose of pragmatism that compels you towards getting things shipped and in front of users.
  • You work well with engineers and can understand the limitations of digital products, whilst still pushing at those boundaries
  • Being a great designer at Trouva is about driving people towards your vision of a better shopping experience. Your optimism will help you realize that vision
  • You are keen to connect with our users (both shoppers and boutique owners) to understand the motivations behind their behaviours and so create experiences that move beyond mere problem solving and engage them on an emotional level
  • You’re approachable but also have the courage and principles to back your designs whilst taking onboard contrary evidence. In short, you have strong opinions, weakly held
  • You enjoy mentoring other designers and, with your help, continually improving their craft

Benefits

  • Competitive salary and share options in one of Europe’s most exciting startups. Equity is very important to us - we want you to be a shareholder in the company so you are part of the upside if we’re successful together;
  • 35 days holiday including bank holidays;
  • Competitive compassionate and family leave policies;
  • Our fully flexible working from home policy;
  • Wellbeing perks offering;
  • Need tech or equipment? We’ll provide you with what you need to get the job done;
  • Regular online and IRL team events where we celebrate our success and people;
  • Unlimited staff discount on all Trouva products and a Trouva gift card to get something awesome for your desk