• Location
    • Copenhagen
  • Date Posted
  • Nov. 9, 2021
  • Function
  • HR
  • Sector
  • Business Applications

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

Head of People - Commercial

Trustpilot is embarking on an exciting global growth journey and as part of that, we are seeking a Head of People to be part of the People Leadership Team and act as a key people leader for all stakeholders within our Commercial function.

You will ensure a proactive approach to all people matters, acting both on strategic and operational levels to deliver people processes and the implementation of key people initiatives globally.

This is a critical role, as the success of the Commercial function will be instrumental in enabling Trustpilot to achieve its business objectives in the future.

Your main tasks will include:

  • Partner with the Commercial Leadership Team to fast-track the development of strong leadership capabilities at all levels and to ensure strong succession planning within the Commercial function.
  • Act as a trusted advisor to the Commercial Leadership Team and their direct reports to enable and empower the leaders to succeed.
  • Help design the evolution of the Commercial function to support rapid organisational growth.
  • Partner closely with the Total Rewards Centre of Excellence to support the evolution of our Reward Philosophy.
  • Have global accountability for the implementation of the strategic initiatives laid out in the People Plan, as well as driving key projects and people processes.
  • Partner with the Talent Acquisition Team to ensure an effective working relationship that allows us to source the right capabilities in the right markets, reduce time to hire and reduce turnover in the Commercial function.
  • Partner closely with the People Operations team to shape, define and improve our People processes towards process excellence.
  • Champion our mission, vision & values, both inside and outside the organization.
  • Develop and lead the People Business Partner(s), based in London, Copenhagen and New York, reporting directly into you.

Your profile:

  • Extensive human resources experience within a global organization, preferably in a fast-paced, high growth Commercial environment.
  • Strong understanding of how to grow and scale teams at an exponential rate with excellent general knowledge of the employee life cycle end-to-end.
  • Have the gravitas to communicate well thought out ideas and processes to management based on accurate data and take accountability when debating the best course of action for the business.
  • Experience of influencing and advising leadership and senior management on all people related matters.
  • Highly inclusive, collaborative people leader with a track record of growing capability and attracting diverse talent.
  • A proven track record in operating autonomously and under pressure at an operational and strategic level across complex organisations and with a high level of ambiguity.

We offer:

  • An opportunity to work alongside talented, passionate people in a rapidly growing, dynamic company.
  • A challenging and equal opportunity workplace with diverse perspectives and ideas.
  • A competitive salary package and bonus scheme.
  • Opportunities to grow your skills and develop your career.
  • Vibrant culture with unlimited snacks (be careful of your waistline), ping pong, darts and amazing social events.
  • An international, fast-paced, diverse and fun working environment.

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.