• Location
    • London
  • Date Posted
  • Nov. 2, 2021
  • Function
  • IT
  • Sector
  • Business Applications

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

The IT & Operations team are providing technology platforms for the internal IT infrastructure that powers our users and our product. IT Systems team are responsible for implementing and operating core IT systems and services across Trustpilot’s global offices to enable employees to securely and efficiently access IT services.

As an IT Systems Engineer for Identity & Access Management, you will have an integral part in evolving and building the internal IT infrastructure and services in a cloud environment working with SaaS solutions and cloud architecture.

In your role, you will:

  • Own, evaluate, configure, and oversee our Identity & Access Management systems
  • Configure, implement and integrate scalable SaaS solutions (including requirements gathering, architecting, configuring, securing and team training)
  • Create and maintain technical documentation of systems and processes
  • Investigate system and security alerts and provide incident response
  • Handle tickets of incidents, troubleshooting escalations and security vulnerability remediation tasks
  • Participate in the on-call incident response rotation outside of regular business hours
  • Establish and develop relationships with internal and external stakeholders
  • Participate in internal and cross-functional projects involving stakeholders of all levels

We are looking for people with:

  • Experience in working with an Identity Provider (such as Azure AD, Okta, or similar)
  • Experience administering enterprise Identity and Access Management technologies (SSO, SAML, OAuth, MFA, PAM, SCIM, etc.)
  • A solid understanding of User Lifecycle Management flows (e.g., automated user provisioning and federated login to other SaaS applications)
  • Experience with role-based and attribute-based access controls
  • Working experience with enterprise SaaS solutions
  • Knowledge administering mobile device management (MDM) systems
  • Knowledge of enterprise network concepts
  • Ability to work in an innovative environment where the toolset is continuously evolving

We offer:

  • The chance to be a key part of an exciting international growth journey.
  • The opportunity to work with up-to-date technologies.
  • Opportunities to grow your skills and develop your career.
  • Fantastic colleagues and a social working environment.
  • Attractive salary plus eligibility for bonus based on company KPIs.

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.