• Location
    • London
  • Date Posted
  • Dec. 15, 2021
  • Function
  • Sales
  • Sector
  • Business Applications

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

Do you want to work in a burgeoning new team creating and advising on custom solutions for a large and diverse client base? Take part in developing client integrations and consulting on custom integrations for one of the fastest-growing online companies in Europe? Then we want to hear from you!

We are looking for a skilled Engineer to join our brand new business solutions team focused on delivering professional services and consulting to our client and prospect base. You will work together with a team of Solutions Consultants, Sales Engineers, Product Managers, and commercial stakeholders to build custom solutions that will support Trustpilot’s clients scale.

As an experienced member of the team, you will have the opportunity to motivate the technical decisions for your team and for the department at large: we constantly aim at improving the way we interact and service our customers & processes, to face the ever-growing opportunities in front of us.

In this role, you will:

  • You will design, implement and deliver highly customised solutions for our client base as they integrate with Trustpilots product
  • Cross collaboration solution consultants, engineers, and stakeholders across the organization to define high impact custom solutions and deliver high-quality consultancy services
  • Identify opportunities and implement best practices to continuously improve our existing solutions
  • Write technical documentation & scopes for custom build work

You have:

  • A background in developing robust and scalable web solutions
  • Experience building web service APIs or UIs
  • Experience with modern cloud architectures (serverless, event-driven)
  • Deep understanding of software architecture and the ability to identify integration points
  • Professional software development experience with (at least one of) JavaScript, Java, Python, PHP or other object-oriented programming languages
  • Great analytical and critical thinking skills, combined with the ability to present your ideas clearly and compellingly in both verbal and written form.
  • An ability to understand the customer’s business problem, need, or opportunity and to develop and implement a solution that appropriately addresses the business problem, needs, or opportunity.
  • Experience with Professional service engineering or consultancy is a big bonus

Our teams:

A group of motivated Solution Consultants working in cross-functional teams across commercial  while still enjoying the close-knit community within the Product organization, where we share both knowledge, delicious food and ping pong matches. With a wide variety of cultures in our team, we get to enjoy many different viewpoints, and our talks are always lively and fun.

As part of our collaborative team, you will work directly with our customers to understand their products and architecture, identify integration points, and help our customers integrate our capabilities into their products. You’ll help them design and implement innovative solutions that help them fully benefit from our products. You’ll be a blend of software engineer, client-facing consultant, and Pre-Sales Engineer, with experience in a pre- or post-sales engineering role working at all levels within customer organisations from the engineering team to the C-suite.

You will also have regular 1-on-1s with your manager, where you will be able to work on your personal growth and development, by setting clear goals, receiving actionable feedback and discussing possible learning resources and opportunities.

Some relevant technologies and services we use:

  • AWS, Google Cloud Platform, Docker, ECS, Lambda, SNS, SQS, Step Functions, and more
  • Trello, Monday.com (for all project management, and a lot of other things), Git, GitHub
  • Javascript (SPAs, Node.js, ES6/ES7, frontend), Python
  • Style Components, CSS Module, Component Library
  • Salesforce & Slack
  • Looker
  • Find more on http://stackshare.io/trustpilot

We offer:

  • Attractive salary plus eligibility for bonus based on company KPIs
  • “20% time”, where you have the opportunity to innovate yourself and learn new things
  • A varied workday in a positive, can-do team
  • High aspirations for technology as well as deliveries
  • Technology-agnosticism: use the best tools for the job
  • Budget for training and learning
  • Team building & Events

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.