• Location
    • New York
  • Date Posted
  • Jun. 22, 2021
  • Function
  • Technical & Customer Support
  • Sector
  • Business Applications

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

User Access Manager

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

IT & Operations provides technology platforms for the internal IT infrastructure that powers our users and our product. You will be part of the global IT systems engineering team that provides Trustpilot employees with state-of-the-art IT capabilities and productivity solutions.

As a User Access Manager, you will be responsible for the process of provisioning and de-provisioning employees’ access to internal services, as well as facilitating access to a wide variety of SaaS applications.

In your role, you will:

  • Own and maintain the life cycle of user onboarding and off-boarding of applications and services, ensuring established processes are followed.
  • Manage access requests in a ticket-based system.
  • Manage licenses and role assignments for users in a wide variety of SaaS applications.
  • Grants, removes, and modifies users access to applications and systems based on predefined criteria.
  • Update and maintain access processes and documentation.
  • Periodically conducts reviews of established access within applications and systems to verify access meets established standards and levels.
  • Work with internal teams and/or external vendors to determine permissions and access rights.
  • We are looking for people with:
  • Must have 2+ years of experience with access provisioning.
  • Knowledge in Identity and Access Management topics.
  • Knowledge of enterprise SaaS applications (Slack, Google Workspace, Adobe, Zoom, etc.)
  • Experience using and managing a ticket-based enterprise workflow management system
  • Ability to independently manage and prioritize the workload.
  • Ability to work independently and in a team environment.

We offer:

  • The chance to be a key part of an exciting international growth journey.
  • The opportunity to work with leading technologies.
  • Opportunities to grow your skills and develop your career.
  • Fantastic colleagues and a social working environment.
  • Competitive salary plus eligibility for bonus based on company KPIs.

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.