• Location
    • London
  • Date Posted
  • 16 Sep 2020
  • Function
  • Marketing
  • Sector
  • Business Applications


Our mission is to accelerate incredible careers and develop a diverse group of future leaders. Sounds like an ambitious goal, and you would be right!

We’re currently looking for an incredible Digital Marketing coach to create and deliver exceptional digital marketing training for our apprentices as they progress through their digital marketing qualifications, and you’ll be in the thick of the action.

You’ll be helping us achieve our bigger target by building a business which can match non-graduate talent with apprenticeship opportunities at some of the UK's most exciting companies like Just Eat, Treatwell and Google. By delivering training in partnership with world-class content providers, through a combination of training, coaching and cutting-edge tech, we offer apprenticeships that genuinely rival the learning experience at elite universities.

So not only will you be working on some incredibly challenging problems, but also giving those most in need of opportunities a great launchpad to succeed.

The Role

A day in the life:

A day in the life of a coach can vary from day to day, but examples of a day in the life could look something:

  • 9am - Arrive at your first session with an apprentice. These run roughly 3 hours, and include delivering a stimulating applied learning session, developing SMART targets with the apprentice and exchanging rich, constructive feedback with the apprentice and line manager.
  • 12pm - Find a place to pop down and knock out some admin! This might be catching up with other apprentices, line managers or your colleagues. Likewise, it gives you a chance to catch up on your emails or marking, grab lunch and travel to your next session.
  • 2pm - Arrive at your second session, repeating the same steps from the first.
  • 5pm - One of your apprentices is delivering a pitch tomorrow to senior marketing execs - you give them a call to wish them good luck!
  • Some days vary in that you may spend the morning or afternoon in the WhiteHat HQ (in the Marylebone WeWork!), observing other coaches for best practice tips, holding catch ups with your apprentices, running a Flying Start (induction for new apprentices) or planning for your programme!


About you

  • You are a digital marketing pioneer. If you're a bit of a digital nerd too, always looking at the next development in the space to further your development, so much the better
  • You have excellent understanding of digital marketing concepts and best practices and have prepared marketing strategies and campaigns in the field
  • You have a way with people at all levels, from senior stakeholders to people at the start of their career. You have excellent communication and interpersonal skills.
  • You have industry experience that you are looking to share with the next generation of talent
  • You are able to use Learner Management Systems to dynamically record and track learning outcomes
  • You are passionate about helping to deliver the best learning opportunities to young people
  • You have a proven track record in achieving outcomes and demonstrating success

Desirable Criteria:

  • You have practical teaching or coaching experience
  • You have experience of mapping learning content into delivery modules
  • You have experience of delivering digital marketing coaching to 16-23 year olds

Our Values:

  • We are all owners: we think about the impact of our actions on the team, the company and on our external perception
  • Good people win: we believe that respect flows both ways; we are approachable, warm and responsive
  • We put others first: we go above and beyond to create an exceptional service and experience for our users
  • We believe in social mobility: your background should never define your destination
  • We are changemakers: we are working to create impact at scale
  • Integrity is paramount: we put our apprentices’ success first
  • We are honest but kind: direct feedback delivered with kindness helps others realise their full potential
  • We are mission & results driven: we pursue excellence in everything we do and we energise and inspire others through the standards we set


Our social mission is at the heart of our business so if doing good is as important as building a commercial business to you, you will find WhiteHat incredibly rewarding:

  • Competitive salary and a generous bonus scheme
  • 27 days holiday a year + bank holidays

Perkbox benefits