Senior GTM Systems Analyst, Post-Sales

  • Locations
  • Remote
  • United States
  • Last Published
  • Dec. 9, 2024
  • Sector
  • Security
  • Functions
  • IT
  • Sales & Business Development

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

SUMMARY

As a Senior GTM Systems Analyst, Post-Sales, reporting to the Senior Manager, GTM Systems and Tools, you will help shape the systems strategy for our post-sales critical functions, including PSA software, Renewals, Community, Product, and Support. You’ll be responsible for building a high-impact, scalable technology stack that drives efficient, customer-focused processes and integrates seamlessly with other company systems. With a strong emphasis on long-term vision, your role will involve cultivating relationships across teams to ensure alignment and continued progress toward world-class post-sales solutions.

WHAT YOU’LL DO

  • Own Post-Sales Systems Strategy: Design and manage our approach to post-sales systems, ensuring tools are optimized for usability, scale, and effectiveness.
  • Project Leadership: Oversee project lifecycles from intake through to completion, using Unified Requirements & Evaluation Documents (UREDs) to establish clear goals, scope, and success criteria.
  • Intake Request Management: Work closely with internal stakeholders to understand needs, address pain points, and prioritize requests.
  • Relationship Building: Partner with teams across departments to understand requirements, manage expectations, and facilitate effective communication.
  • Continuous Improvement: Research best practices and industry standards to ensure our post-sales systems meet the highest standards of efficiency and customer satisfaction.

WHAT YOU’LL BRING

  • Revenue Operations Expertise: You have 5+ years in revenue operations or product management, with experience in supporting revenue-generating teams and balancing technical and business needs.
  • Proven Technology Ownership: You’ve managed similar tools before, with a focus on optimizing systems like Salesforce, PSA software, or Community platforms to scale processes and enhance user experience.
  • Detail-Oriented and Process-Driven: You excel at documenting processes, designing workflows, and managing projects with a structured, detail-focused approach.
  • Strategic and Long-Term Focused: Balancing immediate needs with a future vision, you consider the scalability and impact of system changes on the organization as a whole.
  • Collaborative and Relationship-Oriented: You build strong, trust-based relationships across teams, listen to stakeholder needs, and communicate effectively.
  • Adaptable and Proactive: Comfortable with ambiguity, you’re resourceful and create processes to support complex systems, prioritizing solutions that make an impact.
  • Committed to Best Practices: Continuously learning and staying current with industry standards, you drive our systems toward world-class quality.

If your experience is close but doesn’t fulfill all requirements, please apply. Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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