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Founding Account Executive

$80- 120k (base + OTE) + share options, U.S. or Europe-based Apply through Workable Back to all jobs We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Plain helps streamline business-critical support by making it easy to collaborate with your team and to use your own data to speed up your workflow. We have a fast-growing number of customers that we’re really excited about and we’re just getting started. We want Plain to be awesome for early-stage companies, but we’re particularly excited about the traction we’re seeing with larger companies who are eager for a modern support tool. Our task now is to find more companies like that and to help them fall in love with Plain. This is where you come in.

What you’ll do

You’re joining a small but mighty GTM team - you will be the first person focused entirely on sales at Plain. This role is perfect for you if you obsess over sales and product and are looking to have a fundamental impact as part of a growing team. We’re looking for someone who has at least 2-3 years of experience working in sales at an early stage B2B SaaS company and loves helping customers fall in love with a product. Work closely with our founders Simon and Matt and Youmna, who looks after our business operations to identify leads and close deals. You’ll be in charge of all inbound leads, generating pipeline, and closing deals. You’ll own the deals that you lead end-to-end, including understanding customer pain points, helping them evaluate Plain, and negotiating final price and contract terms. Work very cross-functionally. You’ll be expected to be deeply involved in our marketing and our product, work with our engineering team on feature requirements, etc.

This is a great fit if you...

You’ve worked in sales at an early stage B2B SaaS product before and love seeing the immediate impact that closing a deal makes on the company. Our end users are quite technical, so although it’s not a hard requirement, we’d love to hear from you if you’ve had experience selling a technical early-stage product. Feel comfortable taking ownership in ambiguity. Our deals can move very quickly - we work very collaboratively but you should be excited to own deals independently and able to pull in the rest of the team as needed. You know how to talk about product in a way that energizes people, technical and non-technical. You love giving product demos, answering questions about roadmap, and coaching teams on how to use Plain as they’re evaluating, etc. You are exceptionally detail-oriented and good at time management - no action item or customer request gets lost. You’re able to coordinate communication and relay follow-up asks to the rest of the team to make sure we’re following up consistently. Are hungry and scrappy - we don’t have everything figured out yet, and we don’t pretend to. We iterate fast and improve as we go. We want you to be excited to figure things out with us, knowing you’ll have an immediate impact on the company’s growth.

This won’t be the right fit if you...

Are uncomfortable with ambiguity. We have some really exciting traction but are still an early stage company with lots of unanswered questions. Are looking for a Head of Sales role. There is a ton of growth opportunity in a role like this, but right now we need someone who is excited by closing individual deals and helping us to keep up with our growing pipeline. Want to work within a larger sales team. Success in this role will be about being able to work independently, even as the company scales. Don’t enjoy working with product or engineering. Our sales process is very product-driven from start to finish. Expect all the perks of a big company. We’re a seed stage startup and are competitive in what we offer at our stage, but it’s a different role and opportunity than working at an established tech company.

Benefits & Basics

We’re remote-first. Work from wherever you want, within 2 hours of GMT We pay competitive, globalised salaries for everyone, regardless of where you live Quarterly offsites with the whole company in interesting and fun places (our last one was in Copenhagen!) $1000 per year to spend on your WFH setup, plus a desk at a coworking space whenever you need Everyone in our company gets a generous option grant on employee-friendly terms 35 days (including public holidays) to take whenever you wish, plus enhanced parental leave (And at the end of the year, the founders cook the whole team dinner. You might feel that’s a threat rather than a benefit but we were told in a non-anonymous survey where definitely no pressure was applied that our cooking is good)

Sound interesting?

Apply below and we'll get back to you within 2-3 days. Your application will be reviewed by our founders, Matt and Simon and our Head of Operations, Youmna. We can't wait to meet you! Apply through Workable Note: We are an equal opportunity employer and remote-only company. At this time, we can only support hiring within the US or Europe for this role. Back to all jobs