Mike's extensive industry experience, sound strategic counsel and commitment to helping us achieve our mission make him a valued partner to me, my team and Sonos.Patrick Spence,
CEO of Sonos
What were three important things you learned at Cisco during its years of massive growth?
Mike — Continually reinvent yourself, individually and organizationally. Learn new skills, redefine your boundaries, constantly question. This was particularly important when the .com bubble burst. We went from growth mode to operational excellence mode, and I learned when to play offense and when to play defense. Another lesson was the need to understand market dynamics in order to build a great business. To see the big picture. We weren’t simply building routers. We were bringing the power of the internet to all our customers.
Why is AI such a powerful and productive tool?
Mike — We hear a lot about AI is going to replace and take away jobs, and how we should be worried about that because it’s going to cause mass unemployment. I have a very different philosophy. Actually, machines have a really hard time doing the complicated things we do with our minds and with our hands, and will for a while. Digitally thinking machines or robots with physical attributes tend to do a good job replacing tasks that aren't that fun for human beings. The first commercial robots were used in automotive factories for tasks like welding. AI-enabled systems are going to take on tasks that are repetitive, straining for human beings, and not the most desirable.
What are the key principles for building an open source company?
Mike — Standard belief used to be that you couldn’t build a business with the whole world looking at your software. That’s changed. Modern open source companies develop software internally to preserve moral authority over the base, and there’s proprietary IP that belongs to the company, but you still have to build a product that appeals to the wider community of software developers. They are your point of entry, evangelists, marketing department, and product management team. They identify features they like or dislike, and tell you how to improve. Embrace, engage, and take advantage of that community.
Mike joined Index in 2009, to help establish the firm's San Francisco office with Danny Rimer. Mike invests primarily in infrastructure, open-source and artificial intelligence companies. He's currently serving the boards of Aurora, Cockroach Labs, Confluent, Elastic, Kong, Sonos, Zuora and Wealthfront. Mike was previously a director of Blue Bottle Coffee, Hortonworks, and Pure Storage, and he currently serves on the board for Fiat Chrysler Automotive.
Mike held several executive positions prior to Index, including Chief Strategy Officer and SVP/GM of Cisco's routing business. Mike managed a P&L in excess of $10 billion in revenues, and his team was responsible for the acquisition of over 70 companies, some of which were multi-billion deals.
Mike has a B.S in mechanical engineering and an M.S. in manufacturing systems engineering from Stanford, and an M.B.A. from the Stanford Graduate School of Business. He currently serves on the Global Advisory Board of Stanford's Knight Hennessy Scholars program.