Commercial Pricing & Promotions Lead

Our Purpose

Every year, billions of clothing items are produced but never sold. Much of this unworn fashion ends up in landfills – a massive waste of creativity, craftsmanship, resources, and investment. We're here to change that. As a purpose-led company, we use technology to help fashion brands give every item a chance to be worn. And we’re proud to be a certified B Corp – recognised for meeting high standards of social and environmental impact, transparency, and accountability.

Your Impact

We are looking for a Commercial Pricing & Promotions Lead who combines analytical depth with strong commercial instinct. You are the authority on pricing and conversion across the organisation, and you are able to communicate clearly on headlines without getting lost in the details. Analytics is your second nature, but you’re able to structurally communicate on headlines and different levels of granularity. You don't just suggest ideas, you bring them over the line. You oversee both the strategy and execution of all pricing actions, where you focus on the bigger picture. You operate at the core of our commercial engine, owning pricing across 300K SKUs and 200+ brand stores, balancing revenue, conversion, payback period, margin, and brand recovery value.

You are both:

• The Product Owner of our pricing engine (covering ~85% of the assortment).

• The commercial decision-maker behind our most high-impact pricing moments.

This is not a purely strategic role; it’s a "roll-up-your-sleeves" position. You are the "middle man" balancing supply (our brands) and demand (our customers). You report to the Director of Marketing and work cross-functionally with partnerships, merchandising, data and tech.

What You’ll Bring to the Team

• 6+ years of experience in pricing, revenue management, merchandising, and commercial strategy, ideally in e-commerce consignment, retail, or fashion, with a proven track record of commercial success.

• Understanding of pricing elasticity and customer behaviour in fashion, preferably in off-price.

• Experience with A/B testing and data-driven experimentation.

• You speak English fluently.

• Hands-on Mentality: You love to "do it" yourself. You aren't afraid to dive into the data for one hour and present a commercial pivot to identify opportunities.

• Pricing Tool Expertise: Proven experience working with both custom-built in-house pricing engines and third-party pricing/promo tools.

• The "Analytical/Commercial" Split: You can analyse complex data sets, but you also have the commercial experience to know what a consumer needs to convert.

• Complex stakeholder management: You know how to challenge the status quo in a complex stakeholder management field and flag risks to stakeholders in a constructive, persuasive way to get to the best outcome.

• Decision-Maker DNA: You are comfortable making the final call on pricing points and promotional depth.

• Scale-up Ready: You thrive in a fast-paced environment where structure needs to be built as we go.

1) Be the Guardian of Commercial Health

You don't just spot problems, you build the structures to prevent them.

• You own the pricing KPIs: ‘pay back period per drop’ for wholesale stock and ‘selling window in months with an expected sell-through rate’ for consignment stock.

• You set up the reporting, translating performance into actionable insights for internal stakeholders at different levels of granularity.

• You bring a clear strategic view on pricing for (fashion) sales on e-commerce. You root your strategic direction in relevant analytics and use it to effortlessly align stakeholders across the business.

• You flag risks early and implement rigorous processes to avoid pricing mistakes and protect margin.

• You act as the credible authority on pricing and conversion, able to communicate clearly on headlines without getting lost in the details.

2) Balance Supply & Demand

You sit at the intersection of Partnerships (supply) and Marketing (demand), working closely with the on-site merchandising team.

• You translate broader pricing strategy into tactical execution, whether optimising longer-term for a key brand store with Partnerships, or supporting ad-hoc platform-wide campaigns with Marketing.

• You balance the payback period with healthy margins and strong brand recovery values for our brands.

• You challenge pricing decisions constructively when commercial health is at risk.

• You bring stakeholders together around clear pricing logic and trade-offs, flagging risks in a persuasive and structured way.

• You are comfortable making the final call on pricing decisions.

3) Own the Pricing Product

You act as the business owner for our pricing engine, managed by our data team, which drives pricing across ~85% of our assortment.

• You lead improvements to our pricing algorithm and logic, including modules such as competitor pricing & scraping and starting discount optimisation.

• You define hypotheses, prioritise roadmap initiatives, and work closely with the Data and Tech teams, with support from Data Products for ongoing maintenance and development.

• You continuously steer for the right balance between payback period and margin per drop.

• You introduce dynamic, data-driven pricing strategies that scale and drive fast inventory turnover in a commercially sound way.

• You bring a clear strategic view on pricing for fashion sales in e-commerce, rooting your direction in relevant analytics and using it to align stakeholders across the business.

4) Manually steer high-impact areas

While the engine covers most of our pricing, you manually steer the categories where commercial nuance matters most: Flash Sales, Beauty & Evergreen collections.

• You ensure peak performance in these segments through hands-on commercial decisions.

• You translate the wider pricing strategy into tactical execution for specific brands or campaigns.

5) Own Promotions & Coupon Strategy

You own our promotional architecture and coupon strategy, including our promotions tooling (Talon.one), as a key lever for growth.

• You design promotion strategies that drive conversion without eroding brand equity or brand recovery value.

• You establish clear guardrails and governance around discounting.

• You run structured A/B tests and data-driven experiments to measure incrementality and margin impact.

• You leverage promotion tooling to drive conversion in a commercially disciplined way.

6) Ensure Seasonal & Category Readiness

Oversee seasonal transitions from a pricing and promotional perspective, ensuring timely updates and seamless category-level transitions.

• You ensure pricing logic and category positioning are aligned with the commercial strategy at the website and category level.