Partner Success Manager

As a Partner Success Manager at Otrium, you will manage an assigned portfolio of Enterprise and/or Mid-Market fashion brands and will be responsible for developing the full strategy and executing business with those partner brands. You will be part of a highly energetic and ambitious team responsible for managing and growing Otrium’s international brand stores.

Your daily tasks involve building a strategic partnership with these brands - by setting joint business plans, analysing/presenting to brands on their sales performance and removing obstacles to growth. You will manage relationships with senior stakeholders (both internally and externally) and achieve joint goals with a commercial and structured approach.

• 3 - 12 years of experience in business development, customer success, strategic account management or similar commercial roles (internal job level will be based on experience).

• Combines great people skills with excellent commercial and analytical intuition and the energy to get things moving and deliver business results

• Demonstrated sales & negotiation experience and using (informal) influence to find consensus between internal and (high-level) external stakeholders

• A successful track record of achieving targets and KPIs (on monthly or quarterly basis)

• Demonstrated analytical skills - you’re easily able to turn data into insights and recommendations

• Available to travel to meet brand partners in-person

• Fluent English and either fluent in Dutch, French or German (the more the better!)

• Experience in the fashion industry is a plus, Experience in e-commerce is a plus

• Living in commuting distance from Amsterdam office or willing to relocate (potentially also open to candidates either in fashion hubs like Paris, London, or in Germany)

• Develop, grow and maintain strong, long-lasting relationships with brand partners

• Responsible for the growth and profitability of a business portfolio of 5 - 30 brand stores (For enterprise think: Tommy Hilfiger, Levi’s, Moschino.. For Mid-Market: Lois, Ganni, Stieglitz)

• Identify, negotiate and execute commercial opportunities to grow your brand store portfolio

• Work closely together with internal and external stakeholders to gather key data points and create and find agreement on (bespoke) store strategy

• Monitor performance and implement actions internally and externally to reach desired goals.

• This is a quota carrying role - your performance is assessed based on your business results and variable compensation is tied to these results